ASSISTANT HOTEL MANAGER (Kshs40,000 Net)
Our client based in Nairobi is seeking to employ an assistant hotel manager.
Duties and Responsibilities:
- In the absence of the hotel manager, the assistant hotel manager stands in as the administrator.
- Develop, and implement F&B policies and procedures.
- Conduct routine staff briefings in respect of operational duties.
- Assist customers in all inquiries in connection with hotel services/facilities.
- Offer professional guidance and resolution for guest complaints and staff conflicts Develop and implement strategies to improve uptake of F&B products by clients.
- Provide HR administrative support in respect to duty allocation, shift planning, leave/off planning.
- Maintain sanitary conditions of the bars and restaurants as well as housekeeping
- Ensure staff compliance to statutory regulations especially to health certifications Requisition and receive operational supplies whilst maintaining an accurate inventory.
- Promptly report all maintenance problems to the Repairs department and ensure follow up.
- Closely monitor food orders, portion sizes, garnishing and presentation.
- Able to delegate tasks where needed.
- Perform any other responsibilities as assigned.
Qualifications and Requirements
- Preferred tertiary training in Hotel/F&B operations with professional certification to match.
- A minimum 4 years Managerial / leadership posting in a busy hospitality establishment.
- Good Communication with excellent presentation & customer service skills.
- Computer literacy and working knowledge of POS systems.
- Must be a team player.
- A self-starter, go getter, fast thinker and able to multi task.
- Good composure and temperament able to work in a fast-paced environment.
- Must have a valid Food Handler certificate.
Interested candidates should send their CVs to jobs@peoplelink.co.ke with the job title as ASSISTANT HOTEL MANAGER.
Only shortlisted shall be contacted.
