The ATM specialist will oversee operation of the banks automated teller machines (ATMs) including installation, maintenance, and removal of machines.
Duties/Responsibilities:
- Coordinates installation, maintenance, and removal of ATM machines.
- Schedules services from outside vendors and contractors as needed.
- Alerts affected bank staff and departments of expected downtime and service interruptions.
- Ensures that instructions and signs are properly located near machines.
- Provides user training to bank staff to ensure their familiarity with machines and ability to assist customers.
- Integrates machines acquired from other banks (e.g., through mergers) into the bank’s ATM system.
- Performs other related duties as assigned.
QUALIFICATIONS
- Degree in ICT or Engineering.
- At least FOUR years of experience in ATM operations required.
- Extensive knowledge of automated teller machines and applicable software.
- Ability to work independently.
- Excellent problem-solving skills and ability to troubleshoot issues with machines.
- Excellent organizational skills.
- Excellent communication and interpersonal skills.
Interested candidates should share their CVs to jobs@peopleink.co.ke
Application deadline: Urgent
