As a Food and Beverage Supervisor you will primarily be responsible for supervising
and delivering outstanding and friendly food and beverage service in our Restaurant for lunch and dinner service.
Duties and responsibilities of this role include:
- The delivery and coordination of food and beverage service to the Restaurant
- Assist in the Functions department when required including set up, de set and
food and beverage service
- Supervision and coordination of food and beverage staff
- Monitor rosters and manage wage costs
- Resolve customer complaints according to departmental guidelines
- Ensure revenue for the shift is accounted for and daily balancing activities
Ensure departmental policies and procedures are implemented and followed
- Assist with maintaining and improving departmental operating standards
- Liaise with customers and Chef/kitchen brigade to ensure service times are
adhered to.
- Ensure departmental schedules and checklists are completed according to
departmental requirements
skills and experience:
- 3 years’ experience as a food and beverage supervisor
- Diploma in Hotel Management
- Previous hospitality experience in a similar role (preferably in a fine
dining/reputable environment, not a fast food or café environment).
- Experience in a hatted environment would be an advantage
- Be a people person, passionate about the hospitality industry and committed to
delivering exceptional customer service
- A high level of maturity and ability to professionally communicate clearly (in
English) to a diverse range of guests
- Have excellent presentation and grooming standards
- Ability to work both autonomously and as part of a team
- Must be highly organised
- Must be physically able to stand/walk for prolonged periods
- Qualifications in Hospitality and previous barista experience highly regarded
Candidates to send their CV to jobs@peoplelink.co.ke with “Food and Beverage Supervisor” as the subject
